My passport or ID was taken

What to do now

1. Ask for it back politely, in writing if you can. Keep their answer.
2. If you saved a copy in My documents, you have proof of who you are.
3. Don't agree to pay money to get it back.
4. Tell the embassy. They can help you get it back, or give you a travel document.
5. Ask our team for help.

Who can help

Country Choose the country Algeria Angola Argentina Australia Austria Azerbaijan Bahrain Bangladesh Belarus Belgium Benin Bhutan Bolivia Botswana Brazil Brunei Bulgaria Burundi Cambodia Cameroon Canada Central African Republic Chile China Costa Rica Croatia Cyprus Czechia Democratic Republic of the Congo Denmark Egypt El Salvador Equatorial Guinea Eritrea Estonia Eswatini Ethiopia Fiji Finland France Gabon Gambia Georgia Germany Greece Guinea Guinea-Bissau Holy See Honduras Hungary Iceland India Indonesia Iran Iraq Ireland Israel Italy Japan Jordan Kazakhstan Kiribati Kuwait Laos Latvia Lebanon Lesotho Liberia Libya Liechtenstein Lithuania Luxembourg Malawi Malaysia Maldives Mali Malta Mexico Monaco Mongolia Myanmar Namibia Nauru Nepal Netherlands New Zealand Nicaragua Niger Nigeria North Macedonia Norway Oman Pakistan Palestine Papua New Guinea Paraguay Peru Philippines Poland Portugal Qatar Republic of the Congo Romania Russia Rwanda Samoa Saudi Arabia Senegal Serbia Seychelles Sierra Leone Singapore Slovakia Slovenia Somalia South Africa South Korea South Sudan Spain Sri Lanka Sudan Sweden Switzerland Tanzania Thailand Timor-Leste Togo Tunisia Turkey Turkmenistan Uganda Ukraine United Arab Emirates United Kingdom United States Uruguay Uzbekistan Vanuatu Vietnam Yemen Zambia Zimbabwe

Choose the country to see its numbers.

What helps

• A copy of your passport photo page
• Your visa or residence card

Sign up to keep copies safe in My documents.

Ask our team

Our team will call or text you within 1 working day. Only our team sees what you send.