I lost my passport or documents

What to do now

1. Report it to the police and ask for a police report.
2. Contact the embassy: they can give you a travel document.
3. A copy from My documents makes this much faster.
4. In Kenya, apply for a new passport through eCitizen.

Who can help

Country Choose the country Algeria Angola Argentina Australia Austria Azerbaijan Bahrain Bangladesh Belarus Belgium Benin Bhutan Bolivia Botswana Brazil Brunei Bulgaria Burundi Cambodia Cameroon Canada Central African Republic Chile China Costa Rica Croatia Cyprus Czechia Democratic Republic of the Congo Denmark Egypt El Salvador Equatorial Guinea Eritrea Estonia Eswatini Ethiopia Fiji Finland France Gabon Gambia Georgia Germany Greece Guinea Guinea-Bissau Holy See Honduras Hungary Iceland India Indonesia Iran Iraq Ireland Israel Italy Japan Jordan Kazakhstan Kiribati Kuwait Laos Latvia Lebanon Lesotho Liberia Libya Liechtenstein Lithuania Luxembourg Malawi Malaysia Maldives Mali Malta Mexico Monaco Mongolia Myanmar Namibia Nauru Nepal Netherlands New Zealand Nicaragua Niger Nigeria North Macedonia Norway Oman Pakistan Palestine Papua New Guinea Paraguay Peru Philippines Poland Portugal Qatar Republic of the Congo Romania Russia Rwanda Samoa Saudi Arabia Senegal Serbia Seychelles Sierra Leone Singapore Slovakia Slovenia Somalia South Africa South Korea South Sudan Spain Sri Lanka Sudan Sweden Switzerland Tanzania Thailand Timor-Leste Togo Tunisia Turkey Turkmenistan Uganda Ukraine United Arab Emirates United Kingdom United States Uruguay Uzbekistan Vanuatu Vietnam Yemen Zambia Zimbabwe

Choose the country to see its numbers.

What helps

• A copy of your passport photo page
• The police report

Sign up to keep copies safe in My documents.

Ask our team

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